Frequently Asked Questions

Here you will find answers to curious and frequently asked questions, please contact us for more information.

General Questions

1

What materials are the cabinets made from?

Our cabinets are constructed from high-quality welded steel, available in 20-gauge or 24-gauge, depending on the product. This ensures exceptional durability and long-lasting strength. Additionally, the powder-coated finish enhances resistance to scratches, rust, and daily wear and tear, keeping your cabinets looking great for years to come.

2

Are the cabinets modular?

Yes! Our cabinets feature a modular design, allowing you to mix and match different units to create a storage setup that fits your space. Whether you need a compact workstation or a full garage organization system, our modular cabinets provide the flexibility you need.

3

Do the cabinets come pre-assembled?

Yes, our cabinets arrive fully welded and pre-assembled, eliminating the hassle of complex setup. Simply unbox, position them in place, and secure them if needed, saving you time and effort.

4

Do the cabinets have locks?

Yes, all our cabinets include built-in locking mechanisms to keep your tools, equipment, and belongings secure. Depending on the model, they may feature key locks or more advanced locking options for added convenience and safety.

Shipping & Delivery

1

Do you offer free shipping?

Yes! We offer free shipping on all orders over $4,000 within our standard delivery zones. Additional charges may apply for deliveries to remote locations or oversized items.

2

How long does shipping take?

Standard shipping typically takes 5-10 business days, depending on your location. Orders are processed within 1-2 business days, and you’ll receive a shipping confirmation email with tracking information once your order is on its way.

3

Can I track my order?

Yes! Once your order ships, you will receive a notification email with tracking details, allowing you to monitor your shipment in real time. You can also track your order by entering your order number and corresponding email address [here]

If you experience any delays or issues, our customer support team is always available to assist you.

4

Do you ship to remote locations?

We ship across Canada; however, some remote postal codes may not be eligible for standard shipping rates. If you live in a remote area, please contact us before placing your order, and we’ll provide alternative shipping options.

Installation & Maintenance

1

Do I need professional installation?

No, our cabinets are designed for easy DIY installation and come with all necessary mounting hardware. However, if you prefer, you can hire a professional for installation, especially for wall-mounted units or large storage systems.

2

How do I adjust the legs for uneven floors?

Our cabinets come with adjustable legs located inside the unit, allowing you to compensate for uneven surfaces. Simply adjust each leg until the cabinet is level to ensure stability and proper function.

3

How do I clean and maintain my cabinets?

To keep your cabinets looking their best:

  • Wipe them down with a soft, damp cloth regularly.
  • Avoid using harsh chemicals, as they may damage the powder-coated finish.
  • For stubborn stains, use a mild detergent mixed with water.
  • Periodically check the cabinet doors, locks, and hinges for proper function and tighten any loose hardware as needed.

Still Need Help?

For any additional questions or assistance, feel free to contact our customer support team here or at info@cehacanada.com.